Warranty

Commercial Use Warranty Features


  • Frame ~ 5 Year Limited Warranty
    Stylus warrants that the frames used in its products will carry a 5 year against defects in materials.

  • Springs ~ 1 Year Limited Warranty
    Stylus warrants that the springs used in its products will carry a 1 year warranty against defects in materials.

  • Foam ~ 1 Year Limited Warranty
    The foam products used in Stylus seat and back cushions shall bear a 1 year warranty against excessive loss of resiliency. Note that all foam will soften initially and this is considered normal. Each customer should be aware of the proper care for seat cushions including rotating cushions weekly. Do not remove covers for cleaning.

  • Mattresses & Mechanisms ~ 1 Year Limited Warranty
    Stylus warrants that the mattresses and mechanisms used in its products will carry a 1 year warranty against defects in materials.

  • Exposed Wood ~ 1 Year Limited Warranty
    Exposed wood parts shall carry a 1 year limited warranty against material defects.

  • Fabric ~ 1 Year Limited Warranty
    Stylus warrants that the upholstery fabric on each piece of furniture shall bear a one year limited warranty against manufactuers defects. This warranty will cover excessive wear and seam slippage under normal usage. This warranty does not cover pilling, fading, shrinkage or soiling. This warranty does not apply to customers own material, end of line fabrics, close outs, seconds, or fabrics treated with after market fabric treatments.

Transportation and Handling

Stylus Contract furniture is carefully inspected for quality control before shipping, then wrapped in a protective cardboard cover and sealed within a polyurethane wrap. However, things happen. If furniture is damaged upon arrival, whether, visible or concealed damage, you must make a claim against the carrier immediately. It is the buyers' responsibility to insure the goods received match the quantity and quality of that shown on the packing slip and bill of lading. In case of a freight claim where the customer requires goods immediately, please call your sales representative and we will work closely to fulfill your requirements. This will ensure immediate delivery while the freight claim is pending.

Transportation and Insurance

Stylus does not insure beyond the carriers' liability. If extra insurance is desired, this should be indicated on the purchase order to Stylus and all costs will be the responsibility of the buyer.

Stylus assumes no liability or consequential damage of any kind. The purchaser, therefore by acceptance of this product, will assume all liability for the consequences of its use and misuse by the purchasers or others. This warranty is expressly in lieu of all other warranties, guarantees, obligations, or liability expressed or implied.

Handling Warranty Claims

Please contact your sales representative.


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